Customer Support

At DK Solutions Group, we’re dedicated to providing exceptional support to our clients. Whether you have a question about our services, need assistance with a project, or want to provide feedback, we’re here to help.

Email Support
‍General Inquiries: dusankocicsolutions@gmail.com

Mailing Address
‍DK Solutions Group
30N South Gould Street, Ste R
Sheridan, Wyoming 82801, USA

Support Hours
‍Our support team is available:
Monday to Friday: 9:00 AM – 5:00 PM (GMT+2)
Saturday and Sunday: Closed
We strive to respond to all inquiries within 24 hours on business days.

1. What services does DK Solutions Group offer?
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website signifies your acceptance of any updated Terms.

2. How can I request a quote for a project?
You can request a quote by emailing us at dusankocicsolutions@gmail.com with details about your project. We’ll get back to you promptly with a customized proposal.

3. What is the typical turnaround time for a video project?
Turnaround times vary depending on the project’s scope and complexity. After discussing your requirements, we’ll provide an estimated timeline tailored to your project.

4. Do you offer revisions on completed projects?
Yes, we offer a set number of revisions to ensure the final product meets your expectations. Additional revisions can be accommodated upon request.

5. How do I provide feedback or suggestions?
We value your feedback. Please send any comments or suggestions to dusankocicsolutions@gmail.com.

If you’re experiencing technical issues with our website or have trouble accessing certain features, please reach out to our technical support team:

Email: dusankocicsolutions@gmail.com

Follow us on social media to stay updated on our latest projects and offerings:

Facebook link: https://www.facebook.com/dusankociccc/

Instagram link: https://www.instagram.com/dusan.leadgen

Need immediate assistance? While we strive to respond quickly via email, urgent inquiries can be addressed by indicating “URGENT” in your email subject line.